Privacy Policy

The following Privacy Policy provides an overview of the kind of data being collected, the manner in which this data is being used or transmitted, and the way in which you will be obtaining information about the data provided to us.

Maintaining the privacy of your data is a top priority at Sustainability Agents SUSA GmbH (“SUSA”). This is why SUSA considers it essential to establish a high standard of data privacy and continually improve upon it. We therefore adhere to the statutory requirements of the Federal Republic of Germany and the European Union in all data processing procedures. One of our main concerns is that you should be able to determine to what extent SUSA processes your data and that you should decide in what manner you provide information to us.

1. Responsible Entity

The entity responsible for the collection, processing and use of your personal data is Sustainability Agents SUSA GmbH, located in Berlin, Germany. If you wish to partially or fully opt-out of the collection, processing or use of your data pursuant to this Privacy Policy, you may send an opt-out notice by letter or e-mail to the following mailing or e-mail address, respectively:


Sustainability Agents SUSA GmbH

Forster Str. 57

10999 Berlin

This email address is being protected from spambots. You need JavaScript enabled to view it.


2. Collection, Processing and Use of Personal Data

In order to render our services, it is necessary to collect, process and use personal data as specified below.


2.1. Personal Data

Personal data shall mean any information concerning the personal or material circumstances of an identified or identifiable natural person. This includes in particular information which can be traced back to your identity, such as your name, telephone number, mailing address or e-mail address. Statistical data which we collect when users visit our website, for instance, and which cannot be directly linked to your identity, are not subsumed under the term personal data.


2.2. Collection, Processing and Use of Your Personal Data

We collect, store and process your data for the purpose of browsing our website, contacting us via our contact form and own marketing purposes.


2.3. Contact Form

We offer a contact form on our website that you can use to get in touch with us, to ask questions about our approach and work or to provide us with feedback. Therefore, we kindly ask you to provide us with your name, your e-mail address, the subject matter of the inquiry and the actual message. By clicking the box below the message form, you are able to send a copy of the entries to yourself. All details in the contact form are mandatory, however, if you do not wish to enter your name, please feel free to use an alias.


3. Use of Cookies

You are not required to accept cookies in order to visit our website. However, please note that you may not be able to use certain site features if you disable the receipt of SUSA cookies.


3.1. General Information about Cookies

Cookies are small text files stored on your computer, cell phone or other device the first time you visit SUSA, which then help us to recognise you as a user the next time you visit the SUSA website using the same computer and web browser. We use cookies to present our services to you in the most convenient, efficient and interesting manner and thus continually improve the quality of our service.


3.2. Cookies Used by SUSA

Most cookies used by us are automatically deleted from your hard drive once you end your browser session (hence session cookies). Session cookies automatically expire at the end of your session. In addition, we also use cookies that remain on your hard drive. Upon your next visit, SUSA automatically identifies that you have visited our website in the past and recalls stored information and preferred settings. These temporary – or permanent – cookies (lifespan of up to one year) are stored on your hard drive and are deleted automatically after the time specified. These cookies serve in particular to make our website more user-friendly, more powerful and more secure.


3.3. What Data is Stored in Cookies?

No personal data is stored in the cookies SUSA uses. Therefore, the cookies used by us cannot be traced back to any specific person and thus cannot be linked to you. Cookies are assigned unique identifiers when they are activated. It is impossible to link your personal data to these identifiers, and this is never done. Your name, IP address and similar data by which a cookie could be linked to you are not stored. Cookies provide us merely with pseudonymised information, such as which of our subsites you have visited.


3.4. How Can You Prevent the Receipt of Cookies?

You can change your browser settings to prevent cookies from being accepted unless you have approved them. In most cases, the help function in the menu bar of your web browser will explain how to reject new cookies and how to disable cookies you have already received. We recommend always logging out fully after you have used a computer which has multiple users and is set up to accept cookies.


4. Log Files

Each time the SUSA website is accessed, the web browser sends usage information, which is stored in server log files. The stored files contain the following information:


  • Date and time of access
  • Name of accessed web page
  • IP address
  • Referrer URL (the site where you were before navigating to the SUSA site)
  • Bytes transferred
  • Product and version information relating to the browser (user agent)


We will analyse such log file data in anonymised form to continually improve our services and make them more user friendly, to identify and correct errors more quickly, and to manage server capacity.


5. Security

SUSA has taken numerous security precautions to reasonably and adequately protect your personal data. Physical, technical and procedural protections are in place to secure our databases and restrict access to the information to authorised persons in compliance with this Privacy Policy.


6. Your Privacy Rights

As set forth in the German Federal Data Protection Act (Bundesdatenschutzgesetz, "BDSG"), you are entitled to receive information about your stored data free of charge, as well as to rectify, block and delete your data.  SUSA takes your data privacy very seriously. If you would like more information about your stored data or additional information about this Privacy Policy, please send an e-mail or letter clearly identifying yourself to the e-mail or mailing address provided above under section 1 (responsible entity).


7. Accessing the Privacy Policy

You may access and print this Privacy Policy from any of SUSA's websites by clicking on "Privacy Policy" in the footer. You may print or download this document by using your browser's standard features (in most cases: File/Save as).